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  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 906.59 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 431.83 £ | Shipping*: 0.00 £
  • Epson 3043 Fuser Unit Customer Maintenance Parts C13S053043
    Epson 3043 Fuser Unit Customer Maintenance Parts C13S053043

    Fuser unit and maintenance kit for Epson laser printers. Genuine Epson consumable. Keeps your printer in top operating condition. Page yield: 50000 pages. Fits AcuLaser CX29/C2900 series laser printers.

    Price: 137.45 € | Shipping*: 0.00 €
  • Private Premium Caviar, Vintage Champagne Wine, Cheese and Truffles Tasting
    Private Premium Caviar, Vintage Champagne Wine, Cheese and Truffles Tasting

    Wine Tasting Experience Days: Do you fancy doing something out of the ordinary? Well, how about this exceptional private premium seafood, champagne, chocolate AND cheese tasting for up to eight lucky participants? At the beautiful Wellington Hotel in the heart of Westminster, you'll be warmly welcomed by renowned wine connoisseur Kam Zadeh who has years of experience in the industry. Once settled in, you'll begin to taste the exceptional foods on offer. Depending on season, you'll pair oysters or lobster with NV champagne, along with caviar paired with Vintage Champagne and artisan cheeses paired with estate red and white wine. Once you've tasted the delightful savoury food, you'll go onto the sweets. These will include rose and raspberry all butter tartlet paired with rosé champagne and luscious sweet wine paired with a trio of champagne and chocolate truffles. Who wouldn't enjoy this?! This private premium seafood, champagne, chocolate and cheese tasting is an ideal experience to share with a group of close friends or family for an extra special occasion. It will certainly be a luxurious evening filled with a superb variety of divine wine and food.

    Price: 1200 £ | Shipping*: £
  • Is it a business customer or a private customer?

    To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.

  • What is Apple's customer support, not the customer service?

    Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.

  • Why are antipasti called antipasti?

    The term "antipasti" comes from Italian, where "anti" means "before" and "pasti" means "meals" or "courses." Therefore, "antipasti" literally translates to "before the meal" or "before the courses." This name reflects the traditional Italian practice of serving small, flavorful dishes before the main meal to stimulate the appetite and prepare the palate for the upcoming courses. Antipasti typically include a variety of cured meats, cheeses, olives, and marinated vegetables.

  • Are there differences between customer service and factory customer service?

    Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.

Similar search terms for Customer

  • Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)

    Price: 173.01 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)

    Price: 175.96 £ | Shipping*: 0.00 £
  • Luxury Wine and Champagne Tasting with Cheese and Truffles - Half Price Special
    Luxury Wine and Champagne Tasting with Cheese and Truffles - Half Price Special

    Food and Drink Experience Days: Enjoy an evening of luxury and entertainment at The Wellington Hotel in Westminster, with this utterly unique tasting experience in central London. With two hours to try a variety of cheeses, fruits and chocolates perfectly paired with a delicious selection of award-winning wines, this is the ultimate gift for foodies. Your evening will begin with a warm welcome to The Wellington Hotel, located in Westminster. Not only will you have the opportunity to taste seven signature wines, you'll also learn to understand labels and pair them with a scrumptious selection of food samples. You'll start the experience with an award winning Champagne. Next, you'll try two varieties of premium white wine. These will be followed by two premium exclusive robust reds, one sweet Recioto wine, and – last but certainly not least - a glass of rare Colheita 2000 Vintage port. Each will be accompanied by the perfect food option - cheeses, fruit and chocolate truffles, chosen by our renowned wine connoisseur Kam Zadeh. Of course, you'll enjoy a generous amount of great wine - so be sure to arrange a taxi home! This two-hour wine, cheese and chocolate tasting experience promises a luxurious evening of fun and makes the perfect gift to share with a loved one. Enjoy!

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  • Caterers Pride Black Pitted Olives 4.25kg
    Caterers Pride Black Pitted Olives 4.25kg

    Great taste and texture in a range of dishes. Ideal for bulk orders and catering kitchens. Ready to use straight from the tub.

    Price: 18.73 € | Shipping*: 2.39 €
  • Is customer service reliable?

    Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.

  • Is the customer dishonest?

    I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.

  • Is HP customer-friendly?

    HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.

  • What is the difference on Amazon between customer rating and customer review?

    Customer rating on Amazon is a numerical score given by customers based on their overall satisfaction with the product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their personal experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations about the product's performance, quality, and features.

* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.